Welcome to the second conversation in the Beyond the Car Seat interview series. The Mommy and I often enjoy eating out, but with LTD getting increasingly both more mobile and vocal our options are limited. However, the one place we have found that meets all our needs is Cosi. Not only do they have a kid friendly set up, they also offer a free rewards program that includes 10 entrees and the 11th is free. I spoke with Bob Speirs, vice-president of operations, Così Restaurants about Cosi and why it rules.
What would you say is Cosi’s kid friendly philosophy and how did the company arrive at it?
At Così, we’re always working to create an atmosphere unique to the neighborhoods where our restaurants are located and that serves the guests the visit us. For many of our restaurants, this means ensuring that a mom and dad who want to have a great salad or a worldly sandwich also have options for their children that provide choice and taste.
How has the response been to the family atmosphere?
Our guests have overwhelmingly supported the environment that, for many, goes beyond standard options for families with children.
What is the most popular kids item on the menu?
Our guests have many favorites. While there isn’t a clear standout in the kids menu, pizza is always going to be a favorite with the kids and our recent introduction of Così Thin Crust Flatbread Pizza has been warmly received.
Of course, popular with parents are our other options that they can feel good about giving to their kids like fresh fruit, baby carrots and non-fat milk.
Is there anything coming up in the future involving the kids menu or activities?
Like the rest of our menu, we’re always looking for improvements based on the feedback of our guests and our own desire to continually improve the Così experience. We recently held The Così Little Chefs contest that gave our guests and their children an opportunity to submit a new menu item to us. We’re working now to see how the winning entry may work its way to our menu.
What happens when adults, like my wife, want to order off the kids menu?
We’re certainly flattered to think that our kids menu is good enough to satisfy adult tastes.
PS: Am I the only one who orders my son the fruit cup?
The fruit cup is actually a very popular choice, so much so that we’re looking into seasonal fruit options for the summer like seedless watermelon.